Refund policy

Thank you for shopping with us. Please read this policy carefully before making a purchase.

DIGITAL PRODUCTS

All of our products are delivered digitally. Because of the nature of digital files, all sales are final and we do not offer returns, exchanges, or refunds once an order has been completed.

SUPPORT

We want you to get the most out of your purchase. If you experience any issues accessing or using your product, please contact us at enquiries@studioreveuse.com. We’ll be happy to help troubleshoot and provide guidance.

EXCEPTIONS

Refunds may only be considered if:

  • You purchased the same product more than once by mistake
  • A technical issue on our end prevents you from accessing the product and we are unable to resolve it.

In these rare cases, please contact us within 7 days of purchase at enquiries@studioreveuse.com so we can review your request.

CONTACT

Questions about this policy should be sent to us at enquiries@studioreveuse.com.au.